Shipping Information

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🚚 Important Notes:

  • Discount codes are NOT valid on Klarna orders.
    If used, you will be contacted to pay the remaining balance.
  • DHL & FedEx shipping costs are calculated in real-time at checkout based on your address. Rates may vary.

🕒 Lead Times & Product Availability

  • Out of Stock/Special Order Items:
    • If a lead time is NOT mentioned in the product description, please contact us for an estimated delivery date.
    • Items are dispatched once stock is replenished or production is completed.
  • Custom Orders: Manufacturing, quality checks, location, and customs can affect shipping times.

📧 For accurate delivery estimates, email us before ordering at info@tmcmotorsport.com.

🏠 Shipping Locations & Factors Affecting Delivery

We ship from the UK, EU, and worldwide. Delivery times depend on:

  • Manufacturing and quality control completion
  • Item location and courier services
  • Customs processing and potential delays

We are not responsible for delays caused by:

  • Weather, natural disasters, or accidents
  • Customs/import holds or shipping disruptions

🌍 Customs & Import Duties (Non-UK Customers)

International orders may be subject to local import duties, taxes, or handling fees upon delivery. These charges are not included in our prices or shipping costs and are the customer’s responsibility. Refusal to pay may result in the parcel being returned; original shipping and any return fees are non-refundable.

🛡️ Insurance & Liability

  • Royal Mail Tracked 24 with Signature: cover up to £150 max.
  • DHL & FedEx: standard carrier cover applies. Additional insurance can be arranged before dispatch; contact us if required.

Loss or damage claims must be reported to us promptly so we can raise with the carrier.

📅 Order Processing & Working Hours

🕘 Our working hours:

  • Monday - Thursday: 9:00 AM - 5:30 PM
  • Friday: 9:00 AM - 3:30 PM
  • Saturday & Sunday: Closed

*Our local time zone is London.

🔔 Orders placed outside working hours or on weekends will be processed on the next working day.

🚫 Next-day delivery does not apply to orders placed on Friday, Saturday, or Sunday.

📦 Dispatch timing: Placing an order does not guarantee same-day dispatch. Dispatch depends on product availability, order volume, and courier collection times.

UK Shipping – Royal Mail 

(If applicable to your order, this option will be displayed at checkout.)

  • Orders placed before 9:00 AM (if in stock) may ship the same day.

  • We use Royal Mail Tracked 24 with Signature from the date of despatch.

  • Delivery times apply from despatch, not the time of ordering.

  • Please note: This service is insured up to £150 Max.

  • This does not guarantee delivery within 24–48 hours of placing your order.

🚀 UK, EU & International Shipping – DHL Express & Economy

We offer DHL Express and DHL Economy shipping options for both UK and international orders:

  • DHL Express: typically 1–2 working days in the UK and 1–3 working days internationally (from date of despatch).

  • DHL Economy: cost-effective for less urgent orders. Delivery times vary by location.

  • Transit times apply from the date of despatch, not the time of ordering.

  • All DHL shipments include tracking.

🔎 Availability note: Services shown at checkout are the only ones available for your location. If a service isn’t displayed, it isn’t offered for that address.

For high-value or time-sensitive orders, we recommend selecting DHL Express at checkout.

✈️ UK, EU & International Shipping – FedEx Priority & Economy

We also offer FedEx alongside DHL. Options vary by region:

  • UK – FedEx Priority: reliable 48-hour service from the date of despatch.

  • EU – FedEx Priority & FedEx Economy: choose Priority for speed or Economy for cost savings.

  • International – FedEx Priority & FedEx Economy: both options available depending on urgency and budget.

  • Transit times apply from the date of despatch, not the time of ordering.

  • All FedEx shipments include tracking and real-time rate calculation at checkout.

🔎 Availability note: Services shown at checkout are the only ones available for your location. If a service isn’t displayed, it isn’t offered for that address.

📮 PO Boxes, Delivery Attempts & Returns (click to expand)
  • PO Boxes: DHL and FedEx typically cannot deliver to P.O. Boxes. Please use a full street address.
  • Delivery attempts: If delivery fails due to recipient unavailability or incorrect address, the parcel may be returned. Reshipping fees will apply.
  • Address accuracy: Please check your address details carefully. We are not responsible for delays or costs arising from incorrect or incomplete addresses.
⏰ Peak Seasons & Service Disruptions (click to expand)

During peak periods (e.g. Black Friday, Christmas) or unexpected events (weather, strikes, supply chain issues), carrier transit times can extend. These circumstances are outside our control and are not guaranteed services.

🚨 Damaged or missing items?
Contact us promptly at info@tmcmotorsport.com and we’ll assist you.

Last updated: 21 August 2025